Accurate Engineering's BPO Service.
1. Customer Services:
This calls for 24-hour call centre services that address and solve customer queries and complaints via telephone, mails, live chat etc. As businesses grow, so do the customers! Companies can now save on huge hiring costs by outsourcing their customer services to such BPO agencies.
2. Technical Support and Help Desk Services:
This includes everything IT related - right from product installation to maintaining infrastructure and troubleshooting problems. Many BPO services also offer IT help desk services to companies in terms of offering support in office productivity tools, system problem resolutions, multi-channel support to interact with customers, and much more.
3. Data Entry Processing:
Data entry can be quite a tedious and time-consuming task to accomplish. Instead of focusing on such a non-core yet essential task, companies usually outsource these to BPO service providers today. This includes all data entry from books, yellow pages, e-books, websites, documents, catalogs, mailing lists etc.
4. Online Form Processing:
Activities in this category include payroll processing, insurance claim form processing, medical billing etc.
5. Marketing Services:
These services include interacting with leads and promoting a product to these potential customers for client businesses. From SEO to content and telemarketing - there are so many ways in which BPO marketing services can help a business!
6. Research and Data Analysis Services:
This involves activities such as conducting surveys, product and market research, data analysis and more. Such data driven research proves to be extremely useful for marketing agencies, investment firms, pharmaceutical businesses, etc.
We provide most of the above services! From IT support to financial solutions and even debt collection - we excel at providing customer satisfaction and high-quality services. Our innovative support ensures that all types of businesses end up saving on excess operational costs, work with skilled professionals, and get full-time support in a world where everything is changing by the minute.
7. Web Enable Services:
Order Tracking, Billing Queries, Email Support, Chat Support, Marketing Support,
Product Promotions etc.